FAQ

Looking for answers?
These we get most frequently.. Maybe they’ll save you from writing an e-mail.

Photos & Quality

The best results come from bright, sharp photos. Ideally, they should be at least 2400 × 2400 px.
Absolutely. Most modern phones take high-quality photos that will look great printed.
Yes. You can crop it, rotate it, or add a frame directly in our editor. Please note that for Simple frames, about 1,5 mm of the photo's edges are trimmed during manufacturing. To keep important parts (like faces or text) safe, we recommend leaving a little extra space around the edges in our editor.
If the resolution is high enough, then yes – but we recommend uploading the original file from your phone or camera.
Nope. The colors are infused into the aluminum during production, so they stay vibrant for years.

You can choose between square (20 × 20 cm) or rectangle (20 × 30 cm) format.
Both PIXAVELAs are 1.14 mm thin and sit about 5 mm from the wall.
No, all PIXAVELAs in one order must be the same format.
Pick from four stylish variants – SIMPLE, CLASSIC, BLACK or WHITE.
They’re not separate frames, but embedded borders printed directly on the panel – elegant, modern, and timeless.
PIXAVELAs have an elegant, glossy finish that brings out the colors and adds depth.
Not yet – but we’re working on it.

Just peel off the adhesive strip on the back and stick it to a clean wall. Done.
Simply tilt it up and peel it away. (Our guide will show you exactly how.)
Sure! Just peel it off and restick it – it works multiple times.
It works best on smooth, dry, and clean surfaces.
It may not hold well on wallpaper or textured walls.
Just use a soft cloth or microfiber wipe.
For tougher stains, you can also use alcohol or acetone.
Yes – PIXAVELA handles humidity and heat just fine. They’ll look just as good in a bathroom as in your living room.

Minimum order is four pieces – all in the same format.
Even better – every extra PIXAVELA gets you a discounted price.
No, you choose one quality per order.
You can pay by card (Apple Pay, Google Pay, Mastercard, Visa) or via PayPal – fast, secure, hassle-free.

Let us know – we’ll fix it quickly and fairly.
Just send us a photo of the packaging and product, and we’ll take care of a replacement.
Easy – use the form on our site or send us an email at
hi@pixavela.com